Testimonials

"We all have a vision of how we would like our home to look but when you do not live on site where on earth do you start? Our great fortune was meeting Val Plummer who turned out to be our guardian angel. She is the most fastidious project manager, with tremendous people skills, design flair and the ability to get the job done no matter how large or small, nothing is too much trouble." Gina Orloff, Milford on Sea

"Wow! What a transformation to our house - we are thrilled with our new kitchen and new flooring throughout the ground floor.
Val did an amazing job for us; she effortlessly co-ordinated the removal of the old kitchen and the installation of a new one within just 2 weeks. Not only that, but she worked hard to ensure that we stayed within our budget whilst creating a contemporary, stylish look. It was a pleasure working with her and I am now recommending her to everyone I know!" Juliet Sims, Lymington

"It’s been a pleasure working with Val. We knew we wanted to change our sitting room curtains, sofas & colour scheme but there’s no way we could have achieved the new look by ourselves. Val has a fantastic eye for colour & was always prepared to look for other options if we didn’t like or were unsure of her suggestions. Her knowledge of local tradesmen was invaluable & we were extremely happy with all we dealt  with. We’re delighted with the finished result & highly recommend Val." Jane & Andy Joseph, Milford on Sea

"I contacted Val for assistance with two apartments, each with a different focus and end use. Val actively listens to her clients, working with their agendas (not her own) and developing their ideas. She combines her expansive knowledge and professional experience with a practical, flexible approach, which includes working within the client's budget. Val seeks solutions to problems and 'goes the extra mile' with enthusiasm and energy. The apartments now have different styles, which totally suit the way they are used. The end results are perfect, and we had a lot of fun along the way." Hazel Coomber, Canford Cliffs, Poole

“Many thanks Val, for your advice regarding ‘staging’ our property for sale. Although we had extended and fully renovated it with modern fixtures and fittings, it was too sparsely furnished to show it to its best advantage. With your help we have furnished the main rooms and clearly defined how the house works as a ‘home’. Your recommendations regarding the sourcing of various additional items, such as ornaments and artwork, has been very useful and allowed us to complete the staging quickly and cost effectively. Already it has generated more positive feedback from viewings and significant interest from potential buyers." Carol and Melvin Bourne, New Milton

"Val helped us find a colour scheme that I am sure we would have never looked at ourselves. The result is a lounge that just blends together in a wonderful way.

With all large projects there are always numerous contractors and suppliers that need finding, co-ordinating and chasing. Val managed all this in such a professional and efficient manner that we had little to do. Information and progress reports were regularly and promptly communicated." Richard & Alison Martin, Brockenhurst

“Thank you so much Val. Moving to a new home was such a frantic rush in the last few weeks, but we achieved such a lot very quickly with your expert help. We are delighted with all of the additions to our new home in Highcliffe, which all our friends admire. We were struggling in particular to find non-flowery fabric for lounge curtains to complement our coral settees. Your brilliant sense of colour and patient attention to detail quickly found the perfect solution. We had previously seen and admired your work which encouraged us to ‘seek you out’ – indeed we did not know that several of the ‘finishes’ we achieved even existed such as ‘wave’ curtain headings and chain-link free vertical slats which are so much more convenient.

Perhaps best of all – utilising your services cost us no more than if we had done all of the hard work ourselves! All in all we would have no hesitation whatsoever in recommending your services to others in a similar situation” Bob & Bernice Taylor, Highcliffe

“I am writing to convey my thanks and those of the Board of Directors for your very important and timely input, relating to the redecoration of our “Function Room”.

Your initial presentation to the Board was both illuminating and refreshing; in addition your restructuring of our costings enabled us to achieve more than we had anticipated within the parameters of the budgets allocated.

Your ideas on colour schemes, furnishings, designs and overall appearance were certainly not what the Board would have imagined or reached through a general consensus of opinion. In our opinion if we had not had professional advice we would probably have not achieved our objective, which was to make the room more attractive to Wedding Parties and to both Private and Commercial Hiring, in addition to serving the our own requirements.

All who have viewed or used the “Function Room” since the refurbishment have, without exception, been very impressed with the overall effect and very complimentary.

Once again thank you for your assistance in giving us the direction that was required and for your prompt and professional attention to our needs.” John Gordon, Chairman, Kings Court Masonic Centre, Chandlers Ford

“My wife and I are very pleased with the work Val of At No 19 did for us. She is a very easy and delightful person to work with and nothing is too much trouble. The workmanship was 110%, this covered carpets, curtains, electrics, decoration, light fittings, mirrors etc, but above all, Val has a great eye for colour”. Chris & Carol Kilroy, Milford on Sea

“Val was recommended to us by a friend following some work she did for them and we are delighted with the work she has subsequently done for us. When we bought our new flat I had a very clear idea of what I wanted, but Val was able to show us alternative furniture and fabric choices which looked much better! We were impressed with Val’s patience, especially during those times when I chose something and then changed my mind in favour of something else the very next day! A true professional” Rosemary & Tom Bellin, Lilliput

“Val, just a note to say thank you very much indeed for organising our beautiful new curtains, we are absolutely delighted with them and so pleased that you were able to find such a perfect fabric to work with our existing loose covers and carpet – the whole room has been transformed” Wendy & Derek Hancock, Lymington

“Living in Belgium, refurbishing our 3 bedroom holiday apartment in Milford on Sea would have been an almost impossible task without the assistance of Val Plummer of At No 19. Not only did she design a completely new layout, achieving two bathrooms where formerly only one existed, she thrived on the type of detail that would drive me to distraction. Dealing with issues way beyond her contract, she was full of good ideas, had a wealth of knowledge of the latest product innovations and maintained focus on every aspect to such an extent that she was more committed to the project at times than me, the client! We are absolutely delighted with the end result”. Anne & Colin O’Brien, Milford on Sea

“I contacted Val of At No 19 for help with my new flat after seeing the work she had done to the show flat at Junnell Homes’ development in Eastergate (Corner House). I was very taken with the obvious care she had taken to put together a flat that looked elegant and homely and I was struck by the beautiful blending of colours. Val helped me to avoid costly errors in choice and was always able to come up with options to suit the look I wanted. At times I drew a blank with certain rooms and she offered a number of considered options. She has always been a pleasure to consult, friendly, professional and patient. I highly recommend her”. Tony Zahn, Chichester

“Val, just a note to let you know we are delighted with the design work you have done for us, in giving the external facade of the restaurant and bar, together with the entrance vestibule and ladies cloakroom a striking new look. You have achieved exactly the right blend of elegance and practicality demanded by a busy hotel. We are very much looking forward to working with you on the next stage of refurbishment in the not too distant future”. Simon Box, Proprietor, The Lord Bute Hotel, Highcliffe

“Phil, just wanted to mention we were very pleased with Val Plummer, who you kindly recommended. From the first meeting to signing off the work last week, she has been very professional, highly responsive and a pleasure to deal with. Best of all, she showed good judgement in anticipating our needs and interests and then acted on them quickly. We are still scratching our heads how she managed to get sofas delivered from snowy Scotland a few days before Christmas! She should maybe run Heathrow! Seriously though, we would be pleased to recommend her to others in our situation. Thanks for your recommendation of her to us.” Mike & Karen Wittich, Crow, nr Ringwood (to proprietor of Bryant & Trowbridge)